Purchasing Instructions

The following instructions should help with the Leonardo da Vinci uniform purchasing process. The uniform collection is made up of mandatory and optional items all of which can be ordered on our website. Mandatory articles must be bought through us, the official uniform supplier. Optional articles may be purchased at your discretion from us or at your most convenient store as long as they follow the school’s dress code. It is not necessary to buy all the articles present on the list but just those that better suit your child's needs and taste.

The orders for the new academic year must be submitted by the deadline communicated each year by the school. Returning students, who do not respect the deadline, will not be guaranteed to receive all garments ordered before the school start. Please be aware that items ordered late, not available in September, will become newly available only in November. It will be possible to return garments or exchange sizes at school (free of charge) or at home at a cost of 10 CHF. Throughout the school year, you will also be able to make additional orders by using our website. For size exchanges or any other query you might have, please contact us directly at:

e-mail: info@uniqueuniforms.ch
Tel.: +41 (0)91 9945612 (for informations)

Payment terms: All items must be paid in advance by credit card or wire transfer through the on-line shop in order for us to process your order.

Size exchanges & returns: All size exchanges and returns can be requested through our website www.uniqueuniforms.ch. Once logged in, please select the returns manager module and follow the simple procedure. Garments must be returned in perfect conditions, in their original packaging and without any fault within 14 days after their delivery. No goods or claims will be accepted after this period of time. Items can either be returned/exchanged at your school free of charge. You can also choose a home exchange option at a CHF 10 cost. In case of a return, once we receive the garments, if in perfect conditions, we will either create a voucher on your account or refund you.

Delivery terms: The uniform garments ordered for the new academic year, will be delivered at home the days prior to the school start. During the rest of the year, you may choose to receive the garments at school at a cost of 5 CHF or directly at home for a 10 CHF shipping cost. 

Cancellation policy: It will be possible to cancel your uniform order before collecting it, please contact us directly to be refunded. After having received your order, items can be returned or exchanged within 14 days from collection, if in their original packaging and without any fault. No goods or claims will be accepted after that period of time.

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