Orders can be canceled at any time before delivery by contacting us at: returns@uniqueuniforms.ch to request a refund. In the event that the order has already been shipped, Unique Uniforms reserves the right to deduct the shipping costs from the total refund. Return shipping costs (10 €/CHF) must be paid by the customer.

Returns or size exchanges can be requested online within 14 days from the date of delivery by selecting the RETURNS MANAGER module in the "My Account" section on our website or, in the event your school has a shop, you can manage your requests directly with the staff. No goods or claims will be accepted after the deadline. Items must be returned in perfect conditions, unused, without any fault and in their original packaging. In case of a return, a voucher will be created of equal value to be used on our website or you will be refunded through the same payment method used. Please note that all vouchers expire after one year from the date of issue.

Please note that size exchanges can be made for the same product only.

Please consider that it is not possible to request exchanges or returns for customised products.